When scheduling meetings, when must adjusters set appointments?

Adjusters must set appointments at reasonable times to ensure that all parties involved can participate effectively. Reasonable timing takes into account normal business hours, the availability of key stakeholders, and the need for adequate preparation before the meeting. This approach promotes professionalism and courtesy, as it demonstrates respect for everyone's time and responsibilities.

Setting appointments at flexible, convenient, or any time—while they sound appealing—may not always accommodate the schedules of various participants or allow for proper planning and notice. It is essential for adjusters to adhere to the standard of reasonable timing to facilitate productive communication and decision-making among all parties involved in the claims process.